Terms and Conditions

Crystal Maids Odenton is a referral website operating in Odenton, Maryland. We connect Odenton residents, businesses, and apartment-community managers with independent cleaning service providers. We do not employ, supervise, dispatch, or guarantee cleaning crews, and we do not perform cleaning work ourselves.

Any cleaning provider you may engage through a quote request is independent of this website. This website does not warrant or guarantee any work performed by that provider.

Our forms collect your name, email address, phone number, the cleaning service you are requesting, and your ZIP code, along with optional property details you choose to share. Submitting a form is a request to discuss a cleaning quote. It is not a confirmed cleaning appointment, a contract for cleaning work, or a guarantee that a provider is available.

You are responsible for the accuracy of the information you submit. Please do not submit information for someone else without their permission.

Any estimate or price range shown by the cleaning cost calculator is an estimate to help you organize your request. It is not a final price. The cleaning provider confirms the agreed scope, availability, and final price directly with you.

A final cleaning arrangement, including scope, scheduling, and price, is confirmed between you and the independent provider. This website is not a party to that arrangement.

Cleaning providers reached through this website are independent contractors, not employees or agents of Crystal Maids Odenton. We do not guarantee their performance, availability, licensing, insurance, or the results of any cleaning work.

It is your responsibility to verify that a hired contractor furnishes the necessary license and insurance required for the work being performed, and to confirm the agreed scope, timing, and price directly with that provider.

This website is offered as a referral service to Maryland residents, businesses, and property managers. The Maryland Consumer Protection Act, found in the Maryland Commercial Law Article (Title 13), prohibits unfair or deceptive trade practices in Maryland. We intend for the descriptions on this website to be accurate and not misleading, and we do not make guarantees about cleaning results, provider availability, response times, or credentials that we cannot support.

Nothing in these terms is intended to exclude any right you may have under Maryland consumer protection law or other applicable Maryland statutes that cannot be waived by agreement.

These terms and any dispute arising from your use of this website or the quote request service are intended to be governed by the laws of the State of Maryland, without regard to its conflict of law principles, because this website operates in and serves Odenton, Maryland.

We have not confirmed a specific dispute resolution process, arbitration agreement, or venue for resolving disputes. Any such provision will be documented here before these terms are finalized, and we are not implying a waiver of your right to bring a claim in a Maryland court where applicable law permits.

This website is provided as a referral service. We do not guarantee that a quote request will result in a cleaning appointment, that a provider will be available, or that any particular results will be achieved. Specific warranty, refund, cancellation, payment, or subscription terms, if any, will be confirmed by the business owner and documented here before this policy is finalized.

This website may include maps or links to third-party services. We do not control and are not responsible for the content, accessibility, or practices of those third-party services.

We may update these terms as the service changes or as business details are confirmed. The effective date will be stated on this page once confirmed by the business owner.

If you have questions about these terms, please contact us:

• Email: estimates@housecleaningodenton.com
• Phone: (301) 842-4843
• Hours: Monday through Friday, 8:00 AM to 5:00 PM
• Mailing address: 8303 Crossroads Dr, Odenton, MD 21113